SHIPPING & RETURNS


SHIPPING

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FREE SHIPPING FOR ORDERS OVER $50

FOR ALL OTHER ORDERS WITHIN AUSTRALIA:

0 - 0.5kg  Standard  $8.50   Express  $11

0.5 - 3kg  Standard  $14      Express  $16

3  -  5kg   Standard  $18      Express  $24

Once your order and payment has been received, we will ship your package within 1-2 business days.

Shipping is done through Australia Post.

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RETURNS

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Exchange
Items may be exchanged within 30 days of purchase. Proof of purchase must be made and your item must be unused and in the same condition that you received it. It must also be in the original packaging. If you need to exchange an item, please contact us at contactus@greenerystore.com


Refunds
Refunds are available on faulty or damaged goods only. Proof of purchase is required.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7 days. If you have a faulty item, please contact us at contactus@greenerystore.com

Sale items
Exchange is not available on Sale items.